Valentino Donna Born In Roma

Perfume Shop ("we," "us," or "our") operates www.perfumeshop.us and aims to provide a smooth and transparent shipping experience.

Free Shipping: Available on all U.S. orders.

Delivery Area: Currently shipping within the United States, with plans for expansion.

Processing Time: Orders are processed within 1-2 business days (Mon-Fri). Orders placed before 17:00 (CST) are processed the same day. No processing on weekends or public holidays.

Delivery Time: Estimated 5-7 business days after processing.

Courier Services: We ship via DHL, FedEx, and USPS.

Tracking: Tracking details will be emailed once shipped.

Lost/Damaged Orders: Report damages within 48 hours. Contact us immediately for lost orders.

Perfume Shop Return & Refund Policy

Returns: Accepted within 30 days if unused and in original packaging.

Refunds: Processed within 7 business days after inspection.

Shipping Costs: Covered by the customer unless the item is defective or incorrect.

Order Cancellations

Cancel within 2 hours; otherwise, follow the return process.

Return Process

Email us with order details.

Get approval and return instructions.

Ship to 6231 Meredith Ln, Amarillo, TX 79118, USA.

Exchanges & Issues

Defective/Damaged: Report within 48 hours for a replacement or refund.

Wrong Item: Contact us for a free return and replacement.

Lost Package: Reach out for investigation.

For assistance, contact our support team.