Welcome to Perfume Shop! Below are some of the most common questions our customers ask. If you don’t see your question listed, feel free to contact us—we’re here to help!
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM CST
📧 Email: support@perfumesshop.us
🏢 Address: 7129 Park Street, Shawnee Kansas 66216, United States
📞 Phone: +1 2456 893567

Orders & Products

Q: Are your perfumes original?

How do I place an order?

Can I modify or cancel my order after placing it?

Shipping

Do you offer free shipping?

How long does delivery take?

Do you ship internationally?

Can I track my order?

Payments

What payment methods do you accept?

Is it safe to shop on your website?

Returns & Refunds

What is your return policy?

How do I initiate a return?

When will I receive my refund?

Who pays for return shipping?

Product Info

How should I store my perfume?

Can I request a specific scent if it's not listed?